Small but Mighty

Our General Intake Unit supports people with legal issues outside of our established priority areas by coming up with creative solutions, preparing cases to be received by PLA attorneys, or referring clients to services outside our scope of expertise. Our General Intake Unit handles calls about bankruptcy, debt collection, securing birth certificates, name changes, and raising estates, in addition to handling and fielding unemployment compensation calls. Our General Intake Unit provides callers with hope by helping them navigate legal issues, preparing cases for representation free of charge, and sharing information to prevent future legal issues.

The General Intake Unit consists of only two paralegals and a part-time attorney, but they are able to accomplish a large volume of diverse 
client assistance.