25 Years of PLA: General Intake Unit

Our General Intake Unit supports people with legal issues outside of our established priority areas by coming up with creative solutions and preparing cases to be received by attorneys. In 2021, our General Intake Unit continued to handle calls about bankruptcy, debt collection, securing birth certificates, name changes, and raising estates, in addition to handling a rise in unemployment compensation calls. Our General Intake Unit constantly provides callers with hope by helping them navigate legal issues, preparing cases for representation free of charge, and sharing information to prevent future legal issues.

The General Intake Unit helps people, families, and communities get the legal representation they need to secure income, solve sticky legal issues, and stay in their homes.