Community Engagement Associate


Founded in 1996, Philadelphia Legal Assistance (PLA) provides free civil legal services to low-income individuals and families in Philadelphia to ensure equal access to justice and strengthen Philadelphia’s communities. From our office at 718 Arch Street, our 70+ employees and 35 volunteer law students assist more than 5,000 clients each year. PLA provides direct legal representation, referrals to pro bono assistance programs, assistance in proceeding in court without an attorney, and legal advice and information. As a community partner, PLA offers training to community organizations, legal assistance on-site through court programs, education, and outreach. NOTE: PLA is currently working via a hybrid in-office model, with staff working remotely up to three days per week, until further notice. This role requires more flexible in-person hours due to the nature of community outreach. 


PLA is seeking an outgoing and organized individual to join our Development and Communications team as our Community Engagement Associate. The Community Engagement Associate is responsible for cultivating community partnerships to establish awareness of and engagement with PLA services among client communities for the purpose of strengthening PLA’s impact on clients and increasing PLA’s brand recognition and credibility. This includes coordinating all community outreach and engagement and representing PLA at outreach events, both in-person and virtually. 


  • Serve as PLA representative at community events, on coalitions, and at relevant stakeholder meetings.  

  • Lead PLA’s core community engagement efforts, including coordinating outreach activities, legal education presentations, and know-your-rights workshops for community members, both in-person and virtually. 

  • Lead PLA’s effort to identify persistent and emerging issues in low-income and underserved communities that can be addressed through civil legal representation and advocacy.  

  • Cultivate and strengthen relationships with social service providers, legislators, and community-based organizations, including giving presentations about our services on how to identify legal issues that may be appropriate for referral to PLA. 

  • Maintain knowledge of statistics, reports, trends, and current events regarding poverty, legal aid, underserved and at-risk populations including, without limitation, immigrants, limited English speakers, older adults, people with disabilities, survivors of violence, and veterans.  

  • Remain informed of unit projects, priorities, and services to support units in developing and implementing community engagement activities. 

  • Serve as main point-of-contact for requests for information on PLA services and PLA involvement in community events; evaluate appropriate level of engagement based on priorities and resources. 

  • Foster strong volunteer relationships and lead coordination of organization-wide volunteer program (Community Advocates Program) 

  • Develop outreach and educational materials in conjunction with units and Communications team (fliers, newsletters, emails, social media alerts, etc.) 

  • Utilize technology to compile, analyze, and share quantitative and qualitative data regarding PLA services and its impact. 

  • Assist Communications team with social media, website, and newsletter content curation and creation as it relates to outreach and community engagement 

Preferred Skills and Qualifications: 

  • Proven ability to manage project timelines and work independently 

  • Demonstrated experience in community engagement and project coordination 

  • Effective communicator and storyteller with strong written and verbal communications skills 

  • Enthusiasm for creative thinking, problem-solving, and bringing new ideas to the table 

  • Understanding of and experience creating content for social media platforms, such as Instagram, Facebook, LinkedIn, and Twitter, including streaming on Facebook Live 

  • Commitment to working in solidarity with low-income Philadelphians and building equitable communities 

  • Spanish, Vietnamese, Chinese, and/or Cambodian language skills strongly preferred 

Starting Salary Range: $40,000-$45,000 

To apply, please submit your resume and cover letter to Brynn MacDougall at