Robin was regular with her mortgage payments until COVID-19. Before the pandemic began, she was a home health aide. Her hours were unpredictable but she was able to average 40 hours a week. She was proud of her ability to always make ends meet for herself and her young children. When the pandemic hit Philadelphia, her hours were reduced by 30% and then to none at all.
Luckily, Robin knew about the SYHP Hotline at PLA. Robin called the hotline and received advice from a trained paralegal about how to put her mortgage into forbearance. They also worked together and applied for funds from the state’s PMAP. By reaching out to the hotline, Robin was able manage her payments and ensure her children get to stay in their childhood home.