Over 17,000 Homes Saved 
The Save Your Home Philly Hotline is a partnership between the City of Philadelphia and Philadelphia Legal Assistance. The Hotline is just one part of the City’s broader foreclosure prevention and home preservation efforts, which range from City-funded housing counseling support for homeowners in the Court’s Mortgage Foreclosure Diversion Program to support for resolving tangled titles and tax foreclosures.  

If you are behind on your mortgage or property tax payments, dealing with a mortgage or tax foreclosure, dealing with a ‘tangled title’, or just have questions about your property, we can help. The Hotline is staffed by trained lawyers and paralegals who can answer your questions, connect you with a housing counselor or, in certain instances, refer you to legal services available to eligible low-income homeowners. We provide advice, brief service, and connect thousands of callers to housing counselors each year.

If you are a tenant facing eviction, please visit the City’s Eviction Diversion program.  

Call the Save Your Home Philly Hotline if:  

• You have missed a mortgage payment  
• Your mortgage payments have suddenly increased  
• You think there is a problem with your mortgage  
• You think your mortgage company has done something wrong or unfair
• You are having trouble getting a loan modification for your mortgage
• You have unpaid property taxes  
• You have an issue with the deed to your home  
• Your home is not titled in your name and you think it should be
• You are an heir to a home in foreclosure  
• You have received property tax or mortgage foreclosure documents  
• You have City liens (including water liens)  
• You received a letter from the Sheriff’s Office  
• You don’t understand your loan documents  
• You think you have been the victim of a foreclosure rescue scam  
• You have questions about a reverse mortgage that you have or are thinking about getting a reverse mortgage
• You have questions about the City’s property tax programs, like the Homestead exemption, Senior Tax Freeze, or Low-Income Tax Freeze

All services are FREE!

This activity is made possible with funding from the City of Philadelphia’s Division of Housing and Community Development (DHCD)