Over 17,000 Homes Saved 
The Save Your Home Philly Hotline helps any Philadelphia homeowner at risk of losing their home to mortgage or tax foreclosure. The Hotline is the only government-authorized foreclosure prevention program in Philadelphia. The Hotline also helps Philadelphia residents who are facing a “tangled title”, which is when you have a right to own your home, but your name is not on the deed.  

The Hotline is staffed by trained lawyers and paralegals who can assist you with your case, connect you with a housing counselor or, in certain instances, refer you to legal services available to eligible low-income homeowners. We work closely with the City of Philadelphia's Foreclosure Prevention Program and the Mortgage Foreclosure Diversion Program of the Court of Common Pleas of Philadelphia. The Hotline provides advice, brief service, and connects thousands of callers to housing counselors each year.  

If you are a tenant facing eviction, please visit the City’s Eviction Diversion program.  

Call the Save Your Home Philly Hotline if:  

• You have missed a mortgage payment  
• Your mortgage payments have suddenly increased  
• You think there is a problem with your mortgage  
• You think your mortgage company has done something wrong or unfair
• You are having trouble getting a loan modification for your mortgage
• You have unpaid property taxes  
• You have an issue with the deed to your home  
• Your home is not titled in your name and you think it should be
• You are an heir to a home in foreclosure  
• You have received property tax or mortgage foreclosure documents  
• You have City liens (including water liens)  
• You received a letter from the Sheriff’s Office  
• You don’t understand your loan documents  
• You think you have been the victim of a foreclosure rescue scam  
• You have questions about a reverse mortgage that you have or are thinking about getting a reverse mortgage
• You have questions about the City’s property tax programs, like the Homestead exemption, Senior Tax Freeze, or Low-Income Tax Freeze

All services are FREE!

If you are at any stage of the mortgage or tax foreclosure process or have fallen behind on your mortgage payments or your property taxes, you should call the Hotline for help with understanding what steps you can take to save your home. You will be able to speak with trained paralegals who can answer your questions and make an appointment for you with city-funded housing counseling agencies.  

They can:

• Review information about your property and any mortgages, as well as your contact information and financial information;
• Help you make a budget;
• Work with your mortgage lender to apply for a loan modification or other workout agreement, and;
• Walk you through any legal processes relevant to saving your home;
• Help you make an informed decision about what course of action is best for your situation.
• In some cases, your case may be reviewed for possible legal representation from PLA’s Consumer Housing Unit, or from one of our partner agencies.

This activity is made possible with funding from the City of Philadelphia’s Division of Housing and Community Development (DHCD)